Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow six years ago. In 2006, we opened a second center in Katowice. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.

Currently, to our Infrastructure Services Centre in Katowice, Kraków and Opole we are looking for candidates for the position of:

Release Manager

SI/RM/KTKR

Job summary:

The primary responsibility of this position is to manage the Release Management Life Cycle across all delivery teams and the relevant customer teams in line with industry best practice models based on ITIL. The Release Manager will play a pivotal role in ensuring that the teams function as efficiently as possible in addition to establishing solid relationships with customer resources to ensure that the impact to services remains minimal at all times. The role requires thorough business awareness and understanding of implications and accountabilities in wider context within the customer organization.

Responsibilities:

• Responsible and accountable for the on time delivery of all Release Process outputs as defined in the release policy, process and procedure
• Accountable for customer satisfaction as it relates to delivery of release to agreed SLA
• Be comfortable for the delivery of Release requirements using a variety of communication methods such as presentations, training, meetings and knowledge sessions
• Provides process input and governs by coordinating and facilitating the delivery of all phases of the Release lifecycle through the defined teams
• Provides valued input into the definition and improvement of best practice for Release management within the company
• Acts as a team player and may mentor to support and improve the skills of colleagues. Recognizing jobs well done
• Dealing with conflict and relationship management
• Managing the deployment of daily/night and weekend

Requirements:

• MS Project and Visio experience
• The ability to adapt technical language and methodology to engage non technical audiences
• Knowledge and experience in all phases of the software development lifecycle (SDLC)
• Able to work with minimal supervision, meet deadlines and be accountable
• Must have high level negotiation skills when working with Operational groups
• Ability to quickly develop an understanding of the program, its environment and related issues
• Perfect communication skills, expert organizational and time management skills with the ability to prioritise
• 1+ year similar or related role with experience within a Service Delivery environment on the enterprise scale
• Knowledge of software configuration, release program principles and tools
• Expert organizational and time management skills with the ability to prioritise
• Detailed understanding of the end to end software engineering life cycle (from planning and scoping through to decommissioning)
• ITIL V3 Foundation Certificate
• Excellent command of English language, knowledge of German language would be a benefit

What do we offer to the candidates:

• Interesting and stable job in international team
• Competitive salary with attractive benefit packageIntensive training packageOpportunity of personal development in a multinational environment
• Free private medical care
• Flex benefits
• Additional life insurance
• Friendly working atmosphere

Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Piekna Street 18th, is the administrator of personal data provided in recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Data submission is voluntary. Every person has the right to access their data in order to correct it.
Please include following statement in your application:
“I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997,Journal of Laws 2002, No. 101, item. 926 with further amendments).”
We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a – 183e.

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Opublikowana 2012-07-25
Wyświetlona: 6265 razy