Technical Support Analyst
with Spanish/French/German/Italian
Warsaw

Cyclad is an international consulting company operating in the IT/ICT sector. Our core services include Employment Support Services, Cyclad Tools, IT Outsourcing and Software House. Our mission is to provide services of the highest quality and at the same time maintain partner relations with our Clients as well as with our Employees.

At the moment, for our Client – an international IT company specialized in providing IT security – we are looking for Italian/Spanish Speakers who are interested in working as a Technical Support Analysts in Warsaw.

Job specification:
• Providing assistance to enterprise customers (internal and external) and partners in Europe
• 2/3 line of support
• Troubleshooting and resolving technical issues (including onsite, online services, over a phone and via mail)
• Providing support on heterogeneous environments that are utilized on mission critical systems
• Knowledge sharing

Requirements:
• Fluent in Spanish/French/Italian or German
• Fluent in English
• Experience in a pressurized support environment
• Knowledge of Active Directory
• Good working knowledge of Windows 2003 and Windows 2008
• Active listening, good verbal and written communication
• Able to multi-task across several open cases and manage and prioritize own time
• Excellent customer service skills and a team focus

We offer:
• Challenging work in the rapidly growing, global company
• Great potential for development
• Competitive salary with attractive benefit package (benefits package, including medical and dental care, life insurance, multisport pack, a lunch and psychological support for you and the whole family)
• Excellent working atmosphere

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Opublikowana 2016-01-21
Wyświetlona: 4295 razy