Internal Technical Trainer

praca it: etat dla Hemmersbach / Wrocław

Tagi: technical trainer

Hemmersbach provides IT services globally. With more than 2,800 permanent employees in 35 subsidiaries we offer our services in over 190 countries worldwide.

For our Internal Team we are seeking the following:
Internal Technical Trainer

LOCATION: Bielany Wrocławskie

YOUR TASKS:
– Providing advanced technical support to internal teams (printers and laptops)
– Conducting internal technical training: face to face and online
– Creating training materials
– Creating reports and performing root cause analysis
– Reading/analysing reports whilst developing and implementing improvements
– Searching for information
– Performing real-life tests on training units in order to provide solution for difficult issues

OUR REQUIREMENTS:
– Excellent English is a must
– Strong troubleshooting skills and technical knowledge in printing or PC/Laptop (both will be an asset)
– Effective communication skills with the ability to explain complex scenarios in simple way
– Practical knowledge of Excel
– Advanced knowledge of Service Manual, other documentations and Network search
– Readiness to learn new things and constantly improve own technical skills
– Conscientious, punctual and patient

WOULD BE AN ASSET:
– Knowledge of the IT industry / Knowledge about company, structure, internal processes
– Previous experience in training area, Service Desk, engineering
– Fluent French or German

YOUR BENEFITS:
– Stable, independent work in international, flexible and open company
– Space for your own ideas
– Wide range of trainings
– Internal trainings
– Great opportunities for both professional and personal development
– Taking part in a new project
– Welcoming and friendly work environment within young team
– Direct communication and flat structure
– Language training
– A package of co-funded benefits: Multisport Card, private health care, life insurance, lunches, free bus from the centre of Wroclaw



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Opublikowana 2018-01-16
Wyświetlona: 7263 razy