Company & role description

At Revolut, we believe that there is always a better way of doing things. That’s why we’re leading a new global money movement. Our app and multi-currency card enable you to send, spend and save money with the touch of your mobile.

Revolut lets you convert your money in 90 different currencies, as if you had a local bank card available all around the world! We aim to become the only card you will ever need, wherever, and whenever.

We also believe you should be closer to your family and friends – Revolut gives you the opportunity to move funds between users instantly or send bank transfers. And it is all for free!

Since last July, more than 150k people have put their trust in us and we have raised USD $4.8m to make our dream come true. We have been featured in Forbes, CNN, CNBC, The Guardian, The Times and many other globally recognised media outlets as a leading FinTech company.

We are growing fast. We are currently opening a new office in Krakow and we are looking for talented people to provide our users with an outstanding customer experience. It is part of our mission to make Revolut users feel secure whilst using our service.

If you become a part of our team, your responsibilities would include:

-Provide excellent customer service via our in-app live chat -Solve the customers’ issues over the phone -Representing Revolut online at all times -Collaborating with other teams to tackle any customers’ and many other exciting tasks!

Requirements

Skills and experience required:

-Flawless English and one other fluent European language -Empathy and love for helping people -Ability to explain complex issues in an easy and understandable manner -Excellent communication skills -Strong attention to detail and analytical skills -Feel the thrill for working in a fast-paced environment -Driven, self-motivated and highly flexible team player -Self-learner, independent problem-solver -Bachelor’s degree or equivalent -Microsoft Office

Skills and experience desired:

-Prior customer support experience -Strong writing skills or -Great numeracy and IT skills -More languages!

Benefits

-Unlimited possibilities of growing within the company (yes, this magic is really happening!), including relocation to London -Attractive salary -Rewards for the best performance (you can get both bonuses and fun!) -Visits in London Office for trainings in HeadQuarters -Flexible working hours -Working in one of the best FinTech startups in the world -If you work late, we provide dinner for you (everyday!)

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Opublikowana 2016-05-17
Wyświetlona: 4224 razy