L2 End User Support Engineer with English

praca it: etat dla Hemmersbach / Warszawa

Tagi: software hardware troubleshooting IT Support Windows

Hemmersbach provides IT services globally. With more than 2,300 permanent employees in 34 subsidiaries we offer our services in over 190 countries worldwide.
For our team located in Warsaw we are seeking the following:

L2 End User Support Engineer
with English

Your main responsibilities:

- Providing 2nd line support for international customer
- Troubleshooting and configuration of Windows system
- Cooperating with users from different departments
- Analyzing and solving problems
- Escalation major problems to 3rd level of support

Our requirements:

- Very good knowledge of English language
- Good knowledge about PC/Laptops configuration (software and hardware)
- Knowledge of Active Directory and troubleshooting
- Knowledge of Domain and TCP/IP
- Problem solving orientation and good communication skills

We can offer you:

- Stable, independent work in international, flexible and opened company,
- City center location,
- Stable working time: in the frames between 8:00-18:00
- Interesting international projects,
- Wide range of internal trainings and personal development,
- Welcoming and friendly work environment within young team,
- Direct communication and flat structure,
- Great opportunities for both professional and personal development,
- Buddy programme,
- Space for your own ideas,
- A package of benefits and co-fundings: multisport card, private health care, life insurance

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Opublikowana 2017-06-30
Wyświetlona: 5041 razy