Support Analyst with German and English

praca it: etat dla Atos GDC / Bydgoszcz

Tagi: support analyst german support

Company Information

Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.

Job Description

- Work on the 1sth line support – International customer support
- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress
- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes
- Shift work

- The position will be located in our office in Bydgoszcz.

Job Requirements

- Fluent German and communicative English
- Knowledge of Windows, MS Office
- Computers skills
- Teamwork skills
- Responsibility
- Communicativeness
- The accuracy and commitment to work
- The ability to act swiftly and make decisions
- Good organization of work

We offer

· work in international environment,
· a competitive salary package,
· relocation bonus (according to the internal procedures),
· private medical care,
· life and disability insurance.
· Interesting trainings and professional development programmes also available

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Opublikowana 2017-08-22
Wyświetlona: 2350 razy