Community Support Representative

praca it: etat dla Cyclad Sp. z o.o. / Kraków

Tagi: niemiecki german angielski english customer service obsługa klienta

Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!

For our Client, an American company which provides e-commerce services for car hire in Cracow we are seeking for candidates for a position of Community Support Representative.

Job specification:
• Providing high quality customer service across multiple support platforms (email, chat, phone)
• Finding creative and unique solutions to complex problems
• Building loyalty among new customers and sustaining it among current ones

Requirements:
• Excellent command of German and English
• Mature communication skills and excellent telephone etiquette
• A passion for providing the world’s best customer service for each and every customer
• Problems solving skills
• Empathetic and understanding attitude towards customers

We offer:
• Challenging work in a dynamic international environment and great potential for development
• Cooperation and possibility to exchange knowledge with a team of professionals from global company
• Competitive salary and benefits package

In accordance with the Act of August 29, 1997 on the protection of personal data, Cyclad Sp. z o.o., headquartered in Warsaw, is the data controller. Data are processed for the recruitment purposes, and potential employers or Cyclad companies from outside the European Economic Area may have insight into the data. Each candidate has access and possibility to edit his data. Providing data is optional but necessary to take part in the recruitment.

Please enclose the following statement in your application:
„I hereby authorize Cyclad Sp. z o.o., headquartered in Warsaw, to process my personal data for the purposes of this and the future recruitment processes and I agree to be contacted through telecommunications terminal equipment in order to receive job offers corresponding to my qualifications.”



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Opublikowana 2017-08-30
Wyświetlona: 2944 razy