Corporate IT Helpdesk Specialist
dla Lionbridge Poland Sp. z o. o. / Warszawa
Tagi: helpdesk wsparcie techniczne specjalista IT
Technologies, Inc. (Nasdaq: LIOX) is a leading provider of translation, online marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the global customer lifecycle.
800 Brands Trust Lionbridge – leaders across industries partner with us to gain global market share.
In our Warsaw office we employ more than 500 specialists including Project Managers, Linguists, Engineers, DTP Specialists, Graphics, Web Developers and also subject matter experts, content developers and quality assurance professionals.
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Currently we are looking for candidates interested in the following position:
Corporate Helpdesk Specialist
Place of work: Warsaw
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Requirements:
• degree/diploma/certificates in IT (or studies in progress)
• English language command allowing very good written and spoken communication
• ability to work any given shift (three shift rotation 24/7)
• strong knowledge of Microsoft family of OS, and Microsoft suite of applications
• minimum of 1 year experience working in a technical support environment
• ability to communicate technical problems and solutions clearly to all levels of users and management
• ability to work responsibly within the team with or without direct supervision
• friendly personality, good interpersonal abilities
• analytical and problem solving skills and attitude
• ability to handle constantly changing flow of workload
• ability to efficiently prioritize
Scope of responsibilities:
• first level technical support for corporate users and external customers
• corporate systems administration monitoring
• conducting periodical system checkups
• following defined procedures and processes
We offer:
• professional development opportunities in a multi-cultural environment – Lionbridge has offices in 26 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles
• access to the latest technological solutions
• work in a creative team and nice atmosphere
• full-time job contract
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