Praca w IT - Wsparcie techniczne z holenderskim

praca it: etat dla Atos Global Delivery Center / Kraków

Tagi: helpdesk support customer service dutch

Job Description:

- Work on the 1sth line support – International customer support

- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems

- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress

- Keeping users appraised of progress

- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes – Business hours work

- The position will be located in our office in Cracow.

Job Requirements:

- Fluent Dutch and communicative English

- Knowledge of Windows, MS Office

- Computers skills

- Teamwork skills

- Responsibility

- Communication skills

- The accuracy and commitment to work

- The ability to act swiftly and make decisions

- Good organization of work

We offer:

· work in international environment,

· a competitive salary package,

· private medical care,

· life and disability insurance.

· Interesting trainings and professional development courses also available

· Referral bonus

· MyBenefit System

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Opublikowana 2018-02-05
Wyświetlona: 2905 razy